User testing plan

Goals/Objectives

• To gain an insight of potential users’ opinions on the UI (layout, colour theme, navigation etc.) and its functionality • To understand the application’s usability by potential users • To understand how effective each function is in achieving the purpose of this application

We will be using Prototype 2 to testing on our users in order to get both functional and aesthetic feedback.

Target users: Social media users or social media users with depression Number of interviewees: 8 people

Testing Method:

• Tester observes the users’ actions while asking to complete tasks

• Testing environment: In a quiet room with minimal noise

• Equipment: Interactive prototype, paper and pen to users just in case

• Google form to collect both qualitative and quantitative results

User testing plan:

1. Introduction about our problem statement, goals and prototype
2. Let users browse and use prototype
3. Observe users’ reaction/responses
4. Ask users to complete the tasks provided
5. Observe users’ if done with ease or not
6. Ask to complete questions on google form after completion of tasks

Tasks:

• View and read Laura and Lily’s diary for 7th October
• Go to settings
• Add journal entry by selecting one of the following types: daily routine, general journal, challenge and social media reflection
• View and read forum
• View the information (Phone number etc.) on Red Cross

Evaluation measures:

Data will be collected through observation during prototype testing and from google form after testing.

Data will include:

• Ratio of positive to negative feedback
• Any opinions/recommendations/feedback from the users

Evaluation questions asked on google form:

• How often would you use the app?
• How would you rate the app's usability? (Easy/hard to navigate, find buttons etc.)
• How would you rate this app's design?
• How effective would this app be at alleviating symptoms of depression?
• How could the app's design be improved?
• Briefly describe your experience of using this app.
• How could the app's approach to alleviating depression be improved?
• Are there any additional features this app should have? If yes, please explain.
• Are there any features of the app that are unnecessary?
• If you selected any boxes on the previous question, why are these features unnecessary?