User testing evaluation summary

Quantitative and Qualitative respond from Google drive

We have 8 respondents in total for the first user testing. We used our Second prototype to test on users about general function, flow and aesthetics. The questions and results are presented below:

Overall, over half of the participants stated that they will use the app frequently, however most of the them found it hard navigating with the app. Exact half of the respondents liked the design of the app and most of them found it useful of the app to alleviate symptoms of depression.

Detailed User testing feedback

1. Add title for every page (unclear)
2. Change language in Settings
3. For the exchange diary add a scroll bar for users to choose how to cut their page
4. Like the balloon idea of recording the mood
5. People may feel helpless -> forum give out related content
6. Include website URL in the ‘Support’ page
7. Research which colour makes users feel good and apply it
8. Change font style -> ugly
9. Change the ‘General life’ page as a drop down list -> users can choose how many blocks they want & what topic they want to write about
10. Add an ‘Insert’ page for journal insertion

• X: Cancel / Save Draft
• Including Today's date
• V: Publish
• Add images
• Title
• Text

11. Add own diary -> can delete the ‘General life’ page, and change the size of each framework in 'Choose the framework' page

User testing 2

1. Don't use blue as background colour for footer
2. First page: New member? Sign on / Already a member? Log in
3. Pages are not clear
4. Like social media reflection
5. Change the question to ‘You’ to ‘I’ -> How do i solve the problem?
6. “Forum” -> add a category to forum and then post inside

• Word cloud (most interested, biggest)
• Add outer source -> News

7. ‘Challenge’ -> On-going challenge / Past challenge -> Objective , rewards: time for celebration
8. Change ‘Room’ to ‘Exchange Diaries’
9. Change icon for ‘Room’ (a book with lock on it)

User testing 3

1. Change ‘general life’ to past tense -> loved

• What makes me happy?
• … unhappy?

2. Add tips/guide first
3. Change icon
4. Add ‘Add icon’ to forum
5. Add back to each framework

The 3 images above are the sketch from user testing with people. It provides more visualising feedback from the participants, including the design of the icons, the login page, and the journal page.

Evaluation for the first user testing

1. We apply light grey for the bottom bar instead of the original blue one

2. We include the support website URL in the ‘Support’ page so that the users can easily check for more information

3. We have added an ‘Insert’ page for journal insertion and the users can either publish, save draft or cancel the current entry.

4. Change the question to ‘You’ to ‘I’ -> How do i solve the problem? This allows users to feel more involved.

5. Most of the participants feel confused about our page due to the page title and the complex flow. We will apply Clear titles for each page and to keep the flow as simple as possible.

6. We removed one of the framework, since it is similar to how the other teamwork does. We focused on the social media reflection page and make the size of the button double size comparing to the other two buttons representing our main focus.

7. We have gained feedback from our tutors about including long-term mood tracking function in our app, we did some research about the topic and found it benefits our target audience thus, we decided to include the function in our app.