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Update 20. Read Receipts.md (#170)
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Removed the old images and added new description according to the Gupshup UI
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SangeetaMishr authored Jun 14, 2024
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13 changes: 8 additions & 5 deletions docs/6. FAQ/20. Read Receipts.md
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Expand Up @@ -2,20 +2,23 @@ The read receipts data is important for tracking user engagement. It lets you ca

## Steps to configure read receipts in the Gupshup account.

![5f5b7e61-f4cb-417d-a761-7e48ddd7fec6](https://user-images.githubusercontent.com/132430123/268231483-ca9cc692-74d9-493d-a0fd-bc8abb643fa0.jpg)

1 . Log in to your Gupshp account.


![image](https://user-images.githubusercontent.com/32592458/220826509-62b892dd-a45f-4b7a-9473-0a9dacaef9fe.png)

2 . Click on the settings icon on your app.
2 . Click on the on your Gupshup App Name.

![image](https://user-images.githubusercontent.com/32592458/220826516-97e6fbac-5fc0-483c-b6d6-65e91168e30e.png)
<img width="1014" alt="image" src="https://github.com/glific/docs/assets/143380171/bd897771-30f5-4274-b8c3-5913d694ea3d"/>

3. Scroll down to the `Message Events` section and active all the checkboxes.

![image](https://user-images.githubusercontent.com/32592458/220826523-1121ed20-a912-4a48-abc4-4e5a2d813ef2.png)
3. Go to the `Webhooks` section and active all the checkboxes.

<img width="1254" alt="image" src="https://github.com/glific/docs/assets/143380171/198e5224-4fec-4c29-ab33-9c850e3e7013"/>

<img width="1015" alt="image" src="https://github.com/glific/docs/assets/143380171/0842eb9b-8583-406b-abce-e220e5351dbf"/>


- Once you configure Gupshup, you will be able to see the status (delivered, read, sent etc) in the column name `bsp_status` of `Messages table` in BigQuery.

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