fix(cc-sdk): fixed-relogin-issue (#4078)

webex · Feb 3, 2025 · 0c5a54e · 0c5a54e
1 parent 4aa4970
commit 0c5a54e
Show file tree

Hide file tree

Showing 2 changed files with 23 additions and 0 deletions.
diff --git a/packages/@webex/plugin-cc/src/cc.ts b/packages/@webex/plugin-cc/src/cc.ts
@@ -345,6 +345,10 @@ export default class ContactCenter extends WebexPlugin implements IContactCenter
       const reLoginResponse = await this.services.agent.reload();
       const {auxCodeId, agentId, lastStateChangeReason, deviceType, dn} = reLoginResponse.data;
 
+      // To handle re-registration of event listeners on silent relogin
+      this.incomingTaskListener();
+      this.taskManager.registerIncomingCallEvent();
+
       if (lastStateChangeReason === 'agent-wss-disconnect') {
         LoggerProxy.info(
           'event=requestAutoStateChange | Requesting state change to available on socket reconnect',
@@ -395,6 +399,7 @@ export default class ContactCenter extends WebexPlugin implements IContactCenter
         });
         throw new Error(`Unsupported device type: ${deviceType}`);
     }
+    this.webCallingService.setLoginOption(deviceType);
     this.agentConfig.deviceType = deviceType;
   }
 }
diff --git a/packages/@webex/plugin-cc/test/unit/spec/cc.ts b/packages/@webex/plugin-cc/test/unit/spec/cc.ts
@@ -772,6 +772,16 @@ describe('webex.cc', () => {
         .mockResolvedValue({} as SetStateResponse);
       jest.spyOn(webex.cc.services.agent, 'reload').mockResolvedValue(mockReLoginResponse);
 
+      const registerWebCallingLineSpy = jest.spyOn(
+        webex.cc.webCallingService,
+        'registerWebCallingLine'
+      );
+      const registerIncomingCallEventSpy = jest.spyOn(
+        webex.cc.taskManager,
+        'registerIncomingCallEvent'
+      );
+      const incomingTaskListenerSpy = jest.spyOn(webex.cc, 'incomingTaskListener');
+      const webSocketManagerOnSpy = jest.spyOn(webex.cc.services.webSocketManager, 'on');
       await webex.cc['silentRelogin']();
 
       expect(LoggerProxy.info).toHaveBeenCalledWith(
@@ -786,6 +796,10 @@ describe('webex.cc', () => {
       });
       expect(webex.cc.agentConfig.isAgentLoggedIn).toBe(true);
       expect(webex.cc.agentConfig.deviceType).toBe(LoginOption.BROWSER);
+      expect(registerWebCallingLineSpy).toHaveBeenCalled();
+      expect(registerIncomingCallEventSpy).toHaveBeenCalled();
+      expect(incomingTaskListenerSpy).toHaveBeenCalled();
+      expect(webSocketManagerOnSpy).toHaveBeenCalledWith('message', expect.any(Function));
     });
 
     it('should handle AGENT_NOT_FOUND error silently', async () => {
@@ -831,6 +845,10 @@ describe('webex.cc', () => {
         isAgentLoggedIn: false,
       } as Profile;
 
+      const registerWebCallingLineSpy = jest.spyOn(
+        webex.cc.webCallingService,
+        'registerWebCallingLine'
+      );
       jest.spyOn(webex.cc.services.agent, 'reload').mockResolvedValue(mockReLoginResponse);
 
       await webex.cc['silentRelogin']();