Facebook Verification Document (#60)

* images link fixed

* Doc patch 5 (#50)

* Update 06. Understanding V5 Data Studio Reports.md

v5 link updated

* Update 06. Understanding V5 Data Studio Reports.md

v5 link updated

* Update 06. Understanding V5 Data Studio Reports.md

* Update 02. DataStudio Integration for Visualizations & Reports.md

v5 link updated

* Create Tags.md

New pages for Tags in flows, IMs & HSM

* Update 12. Link Google Sheets.md

Sending templates using Gsheets added

* Update and rename 20. Configure read receipts in Gupshup account..md to 20. Read Receipts.md

updated read receipts doc with additional info

* flow creation error updated

* updating V5.0 dashboard link

* Create Bhashini ASR (#56)

New page added for Bhashini ASR Integration

* Doc patch 6 (#57)

* Create Bhashini ASR

New page added for Bhashini ASR Integration

* Rename Bhashini ASR to Bhashini ASR.md

* Update Bhashini ASR.md

* Update 01. Custom Expression.md

* Create 3. Starter Kit

* Delete docs/3. Starter Kit

* Create 15 Pre-launch Chatbot Checks.md

* Update and rename ChatGPT Integration.md to ChatGPT Integration via Jugalbandi.md

added info on pricing and explainer on Jugalbandi platform

* Update 16.  Open a ticket with a human agent.md

* Update 16.  Open a ticket with a human agent.md

Images updated

* Update 12. Link Google Sheets.md

Send IM using GSheets reupdated

* added new warning

* rephrasing with consistent lanugage

* Adding screenshots

* steps for how it works (#83)

* steps for how it works

* Corrected heading

* Added screenshots and remainder of the steps to complete this doc

---------

Co-authored-by: Tejas Mahajan <tejas@Tejass-MacBook-Air.local>
Co-authored-by: KrishnaDwibhashi2 <122982753+KrishnaDwibhashi2@users.noreply.github.com>

* fixes for images

* Update 01. Glific Onboarding Toolkit.md

updated the credentials for staging account

* Update 12. Link Google Sheets.md

updated note to share about 30 columns can be written in

* Doc for using vanilla gpt (#90)

* Create ChatGPT using OpenAI APIs

Basic documentation (without pictures)

* Update ChatGPT using OpenAI APIs

Added links

* Update and rename ChatGPT using OpenAI APIs to ChatGPT using OpenAI APIs.md

Added images and formatting

* Update ChatGPT using OpenAI APIs.md

Added pictures and additional formatting

* Update ChatGPT using OpenAI APIs.md

added ending tag "/>" for images to resolve the issue in deployment

* Create 3. Pilot Essentials.md (#66)

* Create 3. Pilot Essentials.md

New file added for pilot essentials

* Update 3. Pilot Essentials.md

nbsp was visible on the top line, made changes to hide it

---------

Co-authored-by: mahajantejas <141305477+mahajantejas@users.noreply.github.com>

* Update 01. Chats.md (#91)

* Update 01. Chats.md

Added description on chats and images

* Update 01. Chats.md

I have added the images and also the headers to this, I have all changes the alignment of images

* Update 01. Chats.md

Updated images url tags

* Update ChatGPT Integration via Jugalbandi.md (#93)

updated the new api end points available in jugalbandi and added more info on parameter "prompt" which opens the possiblity of prompt engineering for the NGOs

* Setuo an organisation on gupshup.md (#98)

* Update 03. Setup an organisation on GupShup.md

Added the new link of Glific Form and hwo to get API keys from Gupshup added screenshot.

* Update 03. Setup an organisation on GupShup.md

Added tags in the URL of image

* added env for home

* added env for home

* checked sample use case

* checked sample use case

* added more

* added more

* added deploy preview

* added more

* added more

* added more

* added more

* done preview

* added netlify file

* added netlify file

* fixed docs

* updated template url

* added next branch

* added base URL

* added base URL

* Update 01. Chats.md (#107)

* Update 01. Chats.md

I have updated some notes and also added some new images according to the new UI

* Update 01. Chats.md

I have added tags to the images.

* Update 01. updatewithnewui<chats.md> (#108)

removed the 2 short images as it was not looking precise in the documenation

* Update 08. Notifications.md (#110)

updated with the screenshots of new UI

* Update 16.  Open a ticket with a human agent.md (#112)

I have updated the info and the current images according to the  new UI

* updated with new screenshots (#117)

* Update 04. List of Custom Contact Variables created in Flows.md (#120)

added new screenshots

* updated screenshots in dialogflow for natural language process  (#116)

* Update Dialogflow for Natural Language Processing.md

updated with new screenshots

* Update Dialogflow for Natural Language Processing.md

changed the header

* added new screenshots (#118)

* added new screenshots

* Update 06. Collections.md

added end tags

* Update Tags.md (#115)

Updated the screenshots and removed redundant content

* Update 02. Staff Management & Role Management.md (#124)

updated with new screenshots, removed the bit about role management

* Update Flows Auto translate.md (#123)

updated with new screenshots

* updated the doc for link to google sheets (#109)

* Update 02. Speed Sends.md

updated the first two images, stopped in middle because new "quick sends" messages created are not getting reflected in the chat window

* Update 02. Speed Sends.md

corrected the images

* Update 12. Link Google Sheets.md

updated changes till "add readable google sheets" and "configure readable google sheets"

* Update 12. Link Google Sheets.md

made changes till "enable google sheets api and add credentials"

* Update 12. Link Google Sheets.md

Changes made to the remainder of the documentation

* Update 12. Link Google Sheets.md

added pic for step 13 under link writeable google sheets

* Update 12. Link Google Sheets.md

missed an ending tag for one of the images

* Update 12. Link Google Sheets.md

trying to solve for errors that is blocking deployment

* Update 12. Link Google Sheets.md

added <MDXLayout> tags

* Update 12. Link Google Sheets.md

changed the iframe syntax

* Update 12. Link Google Sheets.md

removed <mdxlayout> tag

* Update 12. Link Google Sheets.md

got the code for adding youtube video from another doc

* Update 12. Link Google Sheets.md

end tags missing

* Update 03. Languages.md (#111)

* Update 03. Languages.md

added screenshots with new ui

* Update 03. Languages.md

trying to resolve the checks

* Update 03. Languages.md

added a . to end the last sentence, hopefully that will resolve the error

* Update 03. Languages.md

updated with end tags

* Updated the screenshots (#113)

* Update 13. Background Flows.md (#121)

updated with new screenshots

* Update 04. Triggers.md (#122)

updated with new screenshots

* Update 08. Make a flow inactive.md (#128)

* Update 08. Make a flow inactive.md

added image according to new UI and text

* Update 08. Make a flow inactive.md

* Update 04. Keywords.md (#127)

Updated the images and text

* Update 08. Add or Remove the contact to a collection.md (#126)

Added new images and text will numbering

* Update 05. Searches.md (#119)

Added the images highlighting wherever it is necessary according to the new UI and also worked on the script part of the documentaions.

* Update 02. Send the contact a message.md (#125)

Changes the images and numbering and text according to the new UI

* Update 01. Flows not working - Troubleshoot checklist.md (#129)

* Update 01. Flows not working - Troubleshoot checklist.md

Updated with 1 image

* Update 01. Flows not working - Troubleshoot checklist.md

Updated all images- removed 2 images which were irrelevant

* Updatewithnewui waitforcontacttorespond (#130)

* Update 01. Flows not working - Troubleshoot checklist.md

Updated with 1 image

* Update 01. Flows not working - Troubleshoot checklist.md

Updated all images- removed 2 images which were irrelevant

* Update 04. Wait for the contact to respond.md

Added subtext under videos- Videos are not showing up in preview though

* Update 01. Getting Started with Glific.md (#135)

updated text and images

* Update 07. Import & Export Flows.md (#134)

updated images and text

* Update 06. Templates.md (#132)

* Update 06. Templates.md

Updated screenshots and some text (navigation)

* Update 06. Templates.md

error corrected

* Update 06. Templates.md

error corrected

* Updatewithnewui contactprofile&history (#133)

* Update 06. Templates.md

Updated screenshots and some text (navigation)

* Update 06. Templates.md

error corrected

* Update 12. Contact Profile & History.md

updates images and text

* Update 05. New Contact, Default flow Out of office hours notification… (#136)

* Update 05. New Contact, Default flow Out of office hours notifications.md

changes the images according to the new UI and text

* Update 05. New Contact, Default flow Out of office hours notifications.md

added tags to the images

* Update 11. Call a webhook.md (#131)

updated the 2 screenshots and navigation

* Updatewithnewui speedsends (#114)

* Update 02. Speed Sends.md

updated the first two images, stopped in middle because new "quick sends" messages created are not getting reflected in the chat window

* Update 02. Speed Sends.md

corrected the images

* Update 02. Speed Sends.md

updated all images

* Update Setting up Exotel.md (#137)

added new screenshots

* moved back next branch

* Update 07. Interactive Messages.md (#138)

Updated links and text

* Update 1. Flow Overview.md (#141)

Added images and description

* Update 06. Templates.md (#140)

Added lines for HSM messages for multiple languages with same element name

* Update 1. Flow Overview.md (#142)

Re-worked on the alignment of the text

* Update 02. Send the contact a message.md (#143)

updated the link of the Meta supported audio

* Whats app groups automation (#144)

* Create WhatsApp Groups Automation.md

added the write up and a few screenshots

* Update WhatsApp Groups Automation.md

added all the screenshots

* Update WhatsApp Groups Automation.md

added video and created links in the contents section

* Create Languages Supported.md (#145)

* Create Deduction Type of Messages (#149)

Added description

* Create Enable Google Sheet API and link to Glific (#147)

Added description

* Update 04. Upload files on GCS.md (#148)

Added description  accouring to this Discord Issue https://discord.com/channels/717975833226248303/1233336181752860753

* Delete docs/6. FAQ/Deduction Type of Messages (#154)

@mahajantejas Can we please delete this as it was without.md I have create a new PR for this doc

* Delete docs/6. FAQ/Enable Google Sheet API and link to Glific (#153)

* Create Enable Google Sheet API and link to Glific.md (#151)

* Create Enable Google Sheet API and link to Glific.md

added description and  images

* Update Enable Google Sheet API and link to Glific.md

added tags to images

* Create Deduction Type of Messages on the WhatsApp Business Platform.md (#152)

Added description and image

* Update 02. Send the contact a message.md (#156)

Added description for send audio message

* Adding documentation for llm4dev (#157)

* Create GPT answers with conversational memory.md

Draft 1, still need to add screenshots from the webhook

* Update GPT answers with conversational memory.md

added screenshots of the webhook bodies from the demo flow

* Update 04. Upload files on GCS.md (#155)

remove the line as it wasn't appropriate here

* Create GPT integration for image recognition.md (#159)

added the details to use the gpt vision webhook

* Update 06. Understanding V5 Data Studio Reports.md (#161)

Changed the sample dashboard link as it wasn't working

* Create Managing Gupshup Wallet Balance and Suspension.md (#160)

Added description and images

* Update GPT integration for image recognition.md (#163)

added explainer for how to use gpt-4o.

* Update ChatGPT using OpenAI APIs.md (#164)

added explainer for how to add a system prompt and choose different models

* Update 12. Link Google Sheets.md (#162)

changed grammatical  errors and added calendar functions

---------

Co-authored-by: mdshamoon <mohdshamoon841@gmail.com>
Co-authored-by: aravind-glific <132430123+aravind-glific@users.noreply.github.com>
Co-authored-by: AkhileshNegi <akhilesh.negi@coloredcow.in>
Co-authored-by: Akhilesh Negi <akhileshnegi.an3@gmail.com>
Co-authored-by: Mohd Shamoon <32592458+mdshamoon@users.noreply.github.com>
Co-authored-by: mahajantejas <141305477+mahajantejas@users.noreply.github.com>
Co-authored-by: Tejas Mahajan <tejas@Tejass-MacBook-Air.local>
Co-authored-by: KrishnaDwibhashi2 <122982753+KrishnaDwibhashi2@users.noreply.github.com>

.env.example

@@ -1,3 +1,4 @@
 ALGOLIA_APP_ID=
 ALGOLIA_API_KEY=
 ALGOLIA_INDEX_NAME=
+BASE_URL="docs"

.github/workflows/deploy.yml

@@ -25,6 +25,7 @@ jobs:
           ALGOLIA_APP_ID: ${{ secrets.ALGOLIA_APP_ID }}
           ALGOLIA_API_KEY: ${{ secrets.ALGOLIA_API_KEY }}
           ALGOLIA_INDEX_NAME: ${{ secrets.ALGOLIA_INDEX_NAME }}
+          BASE_URL: ${{ secrets.BASE_URL }}
         run: yarn build
 
       # Popular action to deploy to GitHub Pages:

.github/workflows/netlify.yml

@@ -0,0 +1,35 @@
+name: Build and Deploy to Netlify
+on:
+  pull_request:
+    branches: [main]
+
+jobs:
+  build:
+    runs-on: ubuntu-latest
+    steps:
+      - uses: actions/checkout@v2
+
+      - name: Install dependencies
+        run: yarn install --frozen-lockfile
+      - name: Build website
+        env:
+          ALGOLIA_APP_ID: ${{ secrets.ALGOLIA_APP_ID }}
+          ALGOLIA_API_KEY: ${{ secrets.ALGOLIA_API_KEY }}
+          ALGOLIA_INDEX_NAME: ${{ secrets.ALGOLIA_INDEX_NAME }}
+          BASE_URL: ""
+        run: yarn build
+
+      - name: Deploy to Netlify
+        uses: nwtgck/actions-netlify@v1.2
+        with:
+          publish-dir: './build'
+          production-branch: master
+          github-token: ${{ secrets.GITHUB_TOKEN }}
+          deploy-message: 'Deploy from GitHub Actions'
+          enable-pull-request-comment: true
+          overwrites-pull-request-comment: true
+          alias: deploy-preview-${{ github.event.number }}
+        env:
+          NETLIFY_AUTH_TOKEN: ${{ secrets.NETLIFY_AUTH_TOKEN }}
+          NETLIFY_SITE_ID: ${{ secrets.NETLIFY_SITE_ID }}
+        timeout-minutes: 1

docs/2. Onboarding/01. Glific Onboarding Toolkit.md

@@ -55,7 +55,7 @@ ___
 ```
 https://staging.tides.coloredcow.com/
 Phone number: +917834811114
-Password: secret1234
+Password: Secret1234!
 ```
 
 Please don't use this to build extensive flows and testing on live numbers. We update the account every week so any work you do is likely to be removed. Please only use it to view the platform and check out the features.

docs/2. Onboarding/03. Setup an organisation on GupShup.md

@@ -131,11 +131,13 @@ a) Disable Automated opt-in message.
 
 23. After verification, you will be live on Gupshup.
 
-24. To set up Glific, you’ll need to send us the following details at [https://cc.tides.coloredcow.com/organization-registration](https://cc.tides.coloredcow.com/organization-registration)
+24. To set up Glific, you’ll need to send us the following details at https://prod.glific.com/organization-registration
 
 25. App Name
 26. GupShup account phone number
-27. API key
+27. API key - Go to Gupshup, Click on the right corner top click on it and copy the API key and paste it in the Glific form
+
+<img width="213" alt="Screenshot 2024-02-15 at 9 29 44 AM" src="https://github.com/glific/docs/assets/143380171/71d4c140-ed0a-48c2-9167-815196e394c5"/>
 
 Click on `continue` button.
 

docs/2. Onboarding/GCS Setup/04. Upload files on GCS.md

@@ -1,4 +1,5 @@
-> ### **2 minute read                             &nbsp                             &nbsp                             &nbsp                       `Intermediate`**
+> ### **2 minute read                                                                                                                         `Intermediate`**
+
 ___
 
 **To send files (images, audio, video, pdfs) to contacts, you would need to upload them to GCS and then attach link in the message.**
@@ -81,3 +82,5 @@ ___
 9.  Follow the steps to send the media files to contacts through a flow.
 
 - [Send media files in messages](https://glific.github.io/docs/docs/Product%20Features/Flows/Flow%20Actions/Send%20the%20contact%20a%20message/#send-media-files-in-a-message)
+
+

docs/3. Pilot Essentials.md

@@ -0,0 +1,39 @@
+> ### **3 minute read                                                                                                                         `Beginner`**
+
+Designing chatbots is an iterative process, and with every launch or pilot, you learn new things and make changes. But if you are launching your chatbot for the first time with your users, here are 15 quick things you need to check. It shouldn't take you more than 15 minutes to ensure everything is in order.
+
+Disable the automated opt-in message on Gupshup. This will prevent your users from receiving additional default messages from Gupshup, which might confuse them. To do this, click on your app on Gupshup, go to the Opt-ins tab, click on the Onboarding mechanisms dropdown arrow, and scroll down to disable the toggle.
+
+
+
+The first message that a user receives upon joining the bot should be a consent message. Here are a few guidelines for designing your consent message:
+Clearly mention the name of the organization and the purpose of the bot.
+Clearly ask the user if they would like to receive messages from the bot (You can provide an interactive message with a "Yes" or 👍🏼 button).
+Users should have an option to opt out. Therefore, add the keyword in the footer through which users can opt out from the bot.
+
+
+
+Other pointers to remember- 
+It is recommended to have the first message sent by the user to the chatbot, instead of you broadcasting the message to users, even if you have user details. Broadcasting messages might lead to user reporting or blocking the bot, which can affect the overall health of the bot. Unless you have obtained user consent outside the bot (on your app or manually), the first message should always be user-initiated.
+Create a separate flow for users who type "STOP" and add them to a collection for future reference.
+
+3) Update the Opt-in settings post-user consent. It is mandatory to update a contact's settings with Opt-in after their consent.
+
+
+4) Important user information collected during registration, such as Name, Language, Training group, City, etc., should be updated in the contact profile. This will be helpful for you to refer in any flow in future
+
+5) Confirm important information (like Name, Language, etc.) before updating the contact. Sometimes, users might enter incorrect information, which can impact the user experience throughout. 
+
+For example, sharing a name as "My name is Krishna Priya" instead of just "Krishna Priya" can lead to the bot referring to the user with the incorrect name every time. Additionally, a user choosing the wrong language preference by mistake might discourage them from using the bot.
+
+6) Set default and new contact flows through Settings → Flows to ensure that new users receive the intended flow.
+7) Add content in all nodes for all languages, if multiple languages are used for the bot.
+8) Add users to relevant collections based on how you want to communicate with them in the future.
+9) Use interactive messages wherever you want the user to choose from given options or when answers are predictable (e.g., grade, Yes/No, Gender, etc.).
+10) If a flow is triggered from your end to the user, the first message of the flow should be an HSM message (because we don't know if the users are in the active session window or not).
+11) Add labels for both outgoing and incoming messages for all the data you want to capture and check in the future.
+12) Use appropriate names for Flows, Keywords, and Result names to make it easy to track them in the future.
+13) Use emoticons, bold, italics, and media as needed.
+14) Ensure the user does not encounter any dead ends in the bot, especially in the case of interactive messages. Make sure there is also an option for the user to send free text apart from the button options you provide, and clarify what the user is expected to do. Connect the user's response back to the main question and wait for their response so the flow can proceed.
+
+15) Testing, Testing, Testing: Test the chatbot internally with at least 3 to 5 people on mobile phones before sharing it with actual users.

docs/3. Product Features/01. Chats.md

@@ -1 +1,64 @@
-To be filled
+###**3 minute read                                                                                                                         `Beginner`**
+
+
+**Chats**: This section on the left side is highlighted, indicating that the user is currently viewing the chat interface.
+
+<img width="1460" alt="Screenshot 2024-02-29 at 12 08 29 PM" src="https://github.com/glific/docs/assets/143380171/2c58a14c-307c-4179-8286-670e603692a4"/>
+
+**Chat Window**: The central part of the interface shows an ongoing conversation with a particular contact. 
+
+<img width="370" alt="Screenshot 2024-02-29 at 12 21 44 PM" src="https://github.com/glific/docs/assets/143380171/5535b55c-a1ea-42b9-b057-ce651d494966"/>
+
+**Contacts**: On the right side, there is a section titled 'Contacts' listing different contacts who have been interacted.
+The 1st highlighted part in the image enables you to search conversations by name, keyword, label, staff, collection name, and date range. This feature helps streamline your search process and refine results based on specific criteria.
+
+
+<img width="447" alt="image" src="https://github.com/glific/docs/assets/143380171/d576198f-c3ca-4755-a2bb-5a59c22dfc9d"/>
+<img width="433" alt="image" src="https://github.com/glific/docs/assets/143380171/1d061a58-dcff-4384-9d65-a63ee64c7b60"/>
+
+The second highlighted part in the image provides insights into the status of contacts, indicating the number who have opted in, opted out, and other relevant metrics. 
+
+All - Shows all contacts. 
+Not Replied - Shows contacts list whose messages were read but not replied to yet. 
+Not Responded - Shows contacts who have not responded yet to the messages.
+
+You can read more about this [here](https://glific.github.io/docs/docs/Product%20Features/Searches/#search-contacts)
+
+<img width="367" alt="image" src="https://github.com/glific/docs/assets/143380171/3953b10c-39c4-4a45-8c86-0c95c321aeca"/>
+
+**Collection**: Collections in Glific are like folders where you can gather a bunch of users together. Once you have them in a collection, you can send messages to everyone in that collection all at once. It is a handy way to keep things organized and communicate efficiently with different groups of users.You can find more details
+ [here](https://glific.github.io/docs/docs/Product%20Features/Others/Collections/)
+
+<img width="370" alt="Screenshot 2024-02-29 at 12 23 25 PM" src="https://github.com/glific/docs/assets/143380171/18b9f619-0eed-4d4e-b2ad-6d9b06859acd"/>
+
+**Saved Searches** : The saved searches are visible.
+
+<img width="363" alt="image" src="https://github.com/glific/docs/assets/143380171/9238400b-388e-4e21-97bc-455055af9740"/>
+
+
+
+
+**Session Timer** : You can also come to know the session timer for a particular contact in top right corner of the screen
+
+<img width="159" alt="Screenshot 2024-02-29 at 12 10 12 PM" src="https://github.com/glific/docs/assets/143380171/14649b61-1fd1-4680-8619-e621567b2d1b"/>
+
+
+**Shortcuts**:
+
+The handy shortcuts like Speed Send, Templates, and Interactive Messages are present in the bottom part of the chat screen. These shortcuts make messaging quicker and easier. 
+Speed Send helps you send messages faster, Templates let you use pre-made message formats, and Interactive Messages allow you to engage users more dynamically. They are like quick buttons that save you time and effort while communicating with users.
+
+
+<img width="882" alt="Screenshot 2024-02-29 at 12 11 21 PM" src="https://github.com/glific/docs/assets/143380171/c0c525f7-c903-4ad9-8813-f7bf4f0ca7f4"/>
+
+
+
+**Preview Button**:
+
+<img width="69" alt="Screenshot 2024-02-29 at 12 12 35 PM" src="https://github.com/glific/docs/assets/143380171/66403685-2984-4e90-a220-ca0c89f8d591"/>
+
+A green phone-like icon towards the right bottom end is present which acts as a preview button. When you click on it, you can see how your chats will actually look on a phone screen. It is like a sneak peek feature that lets you visualize how your messages will appear to users, helping you fine-tune your communication for a better user experience.
+
+
+<img width="281" alt="Screenshot 2024-02-29 at 12 13 21 PM" src="https://github.com/glific/docs/assets/143380171/0bbf03af-1c81-4af3-a834-b0719d7b7d93"/>
+

docs/3. Product Features/02. Speed Sends.md

@@ -1,12 +1,11 @@
-> ### **2 minutes read                             &nbsp                             &nbsp                             &nbsp                               `Beginner`**
+> ### **2 minutes read                                                                                                                         `Beginner`**
 Speed Sends is a functionality in Glific to create a message or save the messages and reuse it in future chats.
 
 ## Create Speed Sends
 
-1. Create a Speed Sends message. Click on the `+CREATE SPEED SEND` button.
-
-<img width="1467" alt="SS SC1" src="https://github.com/glific/docs/assets/132430123/c1e4827b-9d6f-4858-a2c8-1238a9601203" />
+1. Create a Speed Sends message. Go to `Quick tools`, find `Speed Sends` click on `+Create`
 
+<img width="1445" alt="Screenshot 2024-02-29 at 1 22 27 PM" src="https://github.com/glific/docs/assets/141305477/bfa05e33-b5ab-4ebb-acf0-50f72a9ea7d9" />
 
 
 2.  Fill in the details of the Speed Sends message.
@@ -16,9 +15,8 @@ Speed Sends is a functionality in Glific to create a message or save the message
     1. Enter the exact message you want to send to users in the `Message` field.
     1. Select the type of attachment if you wish to attach any file with the message in `Attachment Type` field.
     1. Provide the URL of the message in the `Attachment URL` field.
-
-
-<img width="1263" alt="SS SC2" src="https://github.com/glific/docs/assets/132430123/8fb610db-ca88-457d-8a98-9ad6d49c290d" />
+
+<img width="552" alt="Screenshot 2024-03-04 at 2 29 04 PM" src="https://github.com/glific/docs/assets/141305477/daa77a08-91b7-4555-97bc-bfb89a067534" />
 
 
 
@@ -34,38 +32,35 @@ Speed Sends is a functionality in Glific to create a message or save the message
 
 
 
-6.  Click on `Speed Send`tab at the top of `Type a message` field.  A pop up will be shown with all the saved Speed Send messages.
+6.  Click on up arrow given in the left of `Type a message` field.  From the pop up select `Speed Sends`.
 
-<img width="1268" alt="SS SC3" src="https://github.com/glific/docs/assets/132430123/345e6089-9cf5-4035-a7be-91ac828d711e" />
+<img width="993" alt="Screenshot 2024-03-04 at 2 45 05 PM" src="https://github.com/glific/docs/assets/141305477/d2663fe5-1f98-4422-8484-9f785ae1ee80" />
 
 
 
 7. Click on the message you want to send.
-
-<img width="1267" alt="SSSC4" src="https://github.com/glific/docs/assets/132430123/0f4d0acd-695d-4e0f-9202-7ef693af0a03" />
+<img width="993" alt="Screenshot 2024-03-04 at 2 48 05 PM" src="https://github.com/glific/docs/assets/141305477/cfac8d2e-3806-4521-a0df-d9b768da2610" />
 
 
 
 
 8.  The message will be shown in the  `Type a message` field. Click on `Send` icon to send the message. You can edit the message, attach any file with the message, or simply remove it completely.
-<img width="1265" alt="SS SC5" src="https://github.com/glific/docs/assets/132430123/7adf1734-b169-4f7c-86bd-92707f01da4e" />
 
+<img width="993" alt="Screenshot 2024-03-04 at 2 48 50 PM" src="https://github.com/glific/docs/assets/141305477/5d379492-3405-4520-8e8d-9ab72c4dcca5" />
 
 
 
 ## Save Speed Sends
 1.  You can save any existing messages from chat from the little dropdown arrow shown next to the message. It will be saved in the Speed Sends list.
 
-<img width="902" alt="test" src="https://user-images.githubusercontent.com/143380171/268947000-6630694c-5b4a-4d9a-8bcd-bd43e5adc835.png"/>
+<img width="530" alt="Screenshot 2024-03-04 at 2 42 07 PM" src="https://github.com/glific/docs/assets/141305477/1979e9be-b117-4f02-805f-951c863d446e" />
 
 
 
 2. Enter the title of the message and click on `Save` button.
-
-![image](https://user-images.githubusercontent.com/32592458/212643585-4a1c33c9-7760-43b5-9ee8-07b884389672.png)
-
+<img width="429" alt="Screenshot 2024-03-04 at 2 41 30 PM" src="https://github.com/glific/docs/assets/141305477/a758345e-7c38-4dfd-9607-ce8b07009f5d" />
 
 
 3. Verify the message saved in Speed sends
 
-![image](https://user-images.githubusercontent.com/32592458/212643643-2f2e2a67-9236-48ad-bb81-37c08ae543ef.png)
+<img width="1289" alt="Screenshot 2024-03-04 at 2 42 52 PM" src="https://github.com/glific/docs/assets/141305477/4c759cfd-e762-4daf-b098-f40d159cc912" />