diff --git a/packages/@webex/plugin-meetings/src/constants.ts b/packages/@webex/plugin-meetings/src/constants.ts
index d3223f8a56a..4ca1117ec3c 100644
--- a/packages/@webex/plugin-meetings/src/constants.ts
+++ b/packages/@webex/plugin-meetings/src/constants.ts
@@ -203,6 +203,7 @@ export const ICE_AND_DTLS_CONNECTION_TIMEOUT = 20000;
 export const ROAP_OFFER_ANSWER_EXCHANGE_TIMEOUT = 35000;
 export const WEBINAR_ERROR_WEBCAST = [403026];
 export const WEBINAR_ERROR_REGISTRATIONID = [403037, 403137];
+export const JOIN_ERROR_REASON_FOR_END_USER = [403003];
 
 // ******************** REGEX **********************
 // Please alphabetize
@@ -1333,6 +1334,7 @@ export const MEETING_INFO_FAILURE_REASON = {
   WEBINAR_REGISTRATION: 'WEBINAR_REGISTRATION', // webinar need registration
   NEED_JOIN_WITH_WEBCAST: 'NEED_JOIN_WITH_WEBCAST', // webinar need using webcast join
   WEBINAR_NEED_REGISTRATIONID: 'WEBINAR_NEED_REGISTRATIONID', // webinar need registrationID
+  NOT_REACH_JBH: 'NOT_REACH_JBH', // Meeting is not allow to access since not reach JBH time
   OTHER: 'OTHER', // any other error (network, etc)
 };
 
diff --git a/packages/@webex/plugin-meetings/src/meeting/index.ts b/packages/@webex/plugin-meetings/src/meeting/index.ts
index 46e2911c7d1..610a295cd61 100644
--- a/packages/@webex/plugin-meetings/src/meeting/index.ts
+++ b/packages/@webex/plugin-meetings/src/meeting/index.ts
@@ -123,6 +123,7 @@ import {
   NAMED_MEDIA_GROUP_TYPE_AUDIO,
   WEBINAR_ERROR_WEBCAST,
   WEBINAR_ERROR_REGISTRATIONID,
+  JOIN_ERROR_REASON_FOR_END_USER,
 } from '../constants';
 import BEHAVIORAL_METRICS from '../metrics/constants';
 import ParameterError from '../common/errors/parameter';
@@ -1790,6 +1791,18 @@ export default class Meeting extends StatelessWebexPlugin {
           `Meeting:index#fetchMeetingInfo --> Info Unable to fetch meeting info for ${this.destination} - password required (code=${err?.body?.code}).`
         );
 
+        // Handle the case where user hasn't reached Join Before Host (JBH) time (error code 403003)
+        if (JOIN_ERROR_REASON_FOR_END_USER.includes(err.wbxAppApiCode)) {
+          this.meetingInfoFailureReason = MEETING_INFO_FAILURE_REASON.NOT_REACH_JBH;
+          this.meetingInfoFailureCode = err.wbxAppApiCode;
+
+          if (err.meetingInfo) {
+            this.meetingInfo = err.meetingInfo;
+          }
+
+          throw new JoinWebinarError();
+        }
+
         // when wbxappapi requires password it still populates partial meeting info in the response
         if (err.meetingInfo) {
           this.meetingInfo = err.meetingInfo;
diff --git a/packages/@webex/plugin-meetings/test/unit/spec/meeting/index.js b/packages/@webex/plugin-meetings/test/unit/spec/meeting/index.js
index 431f6f01ee8..3a8d4cbaca2 100644
--- a/packages/@webex/plugin-meetings/test/unit/spec/meeting/index.js
+++ b/packages/@webex/plugin-meetings/test/unit/spec/meeting/index.js
@@ -6339,6 +6339,38 @@ describe('plugin-meetings', () => {
           assert.equal(meeting.passwordStatus, PASSWORD_STATUS.REQUIRED);
         });
 
+        it('handles meetingInfoProvider not reach JBH', async () => {
+          meeting.destination = FAKE_DESTINATION;
+          meeting.destinationType = FAKE_TYPE;
+          meeting.attrs.meetingInfoProvider = {
+            fetchMeetingInfo: sinon
+              .stub()
+              .throws(new MeetingInfoV2PasswordError(403003, FAKE_MEETING_INFO)),
+          };
+
+          await assert.isRejected(meeting.fetchMeetingInfo({sendCAevents: true}), JoinWebinarError);
+
+          assert.calledWith(
+            meeting.attrs.meetingInfoProvider.fetchMeetingInfo,
+            FAKE_DESTINATION,
+            FAKE_TYPE,
+            null,
+            null,
+            undefined,
+            'locus-id',
+            {},
+            {meetingId: meeting.id, sendCAevents: true}
+          );
+
+          assert.deepEqual(meeting.meetingInfo, FAKE_MEETING_INFO);
+          assert.equal(meeting.meetingInfoFailureCode, 403003);
+          assert.equal(
+            meeting.meetingInfoFailureReason,
+            MEETING_INFO_FAILURE_REASON.NOT_REACH_JBH
+          );
+          assert.equal(meeting.requiredCaptcha, null);
+        });
+
         it('handles meetingInfoProvider policy error', async () => {
           meeting.destination = FAKE_DESTINATION;
           meeting.destinationType = FAKE_TYPE;