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feddback_loop.txt
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Meeting 15-11-2019
------------------
two way fallback policy
consecutive two fallbacks >> do you want to communicate with relvant expert
tracker = deserialise_tracker(sender_id, stored)
----------------------
Q2. How will you ask about your last recharge date?
Response1: amount + date
Response2: just date
----------------------
exceptions:
- what was the last date i recharged my balance on?
and date
main ny last recharge kb kraya tha?
------------
Language Deteciton Issues!
---------------------------
==>> sample conversation:
Greetings and welcome to Telenor. How may I help you ?
hey
Hello!
how are you man
Doing great, thanks!
yr can I know my current balance
Please provide phone number for verification purpose [keep format '92345......']
923451234567
apna 4-digit PIN enter krain
1231
Hi Khalid, ap is mobile_number:923451234567 k lye verify ho gye hain!
nice
Mujhe khushi hoe madad kar ke.
what's my status
Ap ka maujoda balance: Rs. 550, validity: 31-12-2019
------------------=
Conversation |
------------------=
what's my status
--> Ap ka maujoda balance: Rs. 550, validity: 31-12-2019
ni yar me loan ka status janna chahta hu
Sorry, kia ap apna swal dobara enter kr sakty hen?
me apna loan ka status janna chahta hu
Ap ka maujoda balance: Rs. 550, validity: 31-12-2019
USER ---> hmmmm
BOT ---> sorry, kia ap apna swal dobara enter kr sakty hen?
USER ---> can you speak english
BOT ---> sorry, kia ap apna swal dobara enter kr sakty hen?
USER ---> advance chahye ==>(confirmation about loan ?)
BOT ---> you haven't subscribed loan. reply 'yes' to get emergency balance of rs.20.
=>> balance Complaint:
USER ---> acha batain, mera balance kyon kat raha hae????
BOT ---> please apna mobile number dye gye format me enter krain '92345......'
==>> dialogue confusion
USER ---> can you say that in english?
BOT ---> please enter 4 digit pin number
------------------------=
Spell Correction issues |
------------------------=
'confirmation after spell checker first, prior to executing relevant action'
paa g
Ap ka balance khatam hony ki akhri tareekh: 31-12-2019
psy g
Ap ka maujoda balance: Rs. 550, validity: 31-12-2019
==>> adding spce support in inverted index ?
USER ---> now wht's the baln ce
BOT ---> sorry, kia ap apna swal dobara enter kr sakty hen?
==>> 'want' converted to wallet
USER ---> i wallet to know about my balance
BOT ---> enter your mobile number for verification purpose [keep format '92345......']
==> 'pass' converted to 'paisay'
mere paisay kitne paisay hen
BOT ---> ap ka maujoda balance: rs. 550, validity: 31-12-2019
---------------------------=
Change Responses |
---------------------------=
I need help
BOT ---> mujhe khushi ho ge madad kar ke, mein app ke lieye kia kar sakta hon?
---------------------------=
Intent Suggestion |
---------------------------=
laon kab lia tha, kitna lia tha,