[BUG] Visualization fails for O365 Active Directory

[jebofponderworthy]

Describe the bug

I have O365 Active Directory integration set up for three different instances installed from the ISO and fully updated via the 9090 console, and in all of them, the visualization "O365 AD Successful Login Location" shows "Error running chart".

To Reproduce

1. Set up UTMStack against an Office 365 tenant.
2. Once O365 has begun to populate, click on Dashboards, O365 Overview.
3. The same thing shows in Dashboards, O365 AD Successful Login Location.

Expected behavior

No errors, and a chart :-)

Screenshots

Environment

• OS: Ubuntu 22.04 off the provided ISO, in the last week
• Browser: All

[c3s4rfred]

Hi, we will move this to discussion until we verify that it's a bug.

[c3s4rfred]

Hi, can you provide more information about the error, press F12 and send a picture of the console tab, also go to network tab and check if wich services are failing, if it is the case, select the failing service and send a picture of the errors if you can. The failing visualization should be inside a service called 'run', the errors should appear in X-UtmStack-error response header. After selected, you can verify if you are in the correct failing service by checking the value of the name field in the payload.

Best regards,

[jebofponderworthy]

I'm sure you have the right rabbit-trail. Is this F12 readout helpful? Or shall I rearrange somehow?

And you are right on about a service:

Internet connection from the device works AOK, and obviously LAN tranffic is fine. I noticed this, tried lots of things, am curious about a resolution!

[c3s4rfred]

I'm sure you have the right rabbit-trail. Is this F12 readout helpful? Or shall I rearrange somehow?

And you are right on about a service:

Internet connection from the device works AOK, and obviously LAN tranffic is fine. I noticed this, tried lots of things, am curious about a resolution!

Hi, we need the F12 (Network tab) picture, here you're showing the elements tab. See the comment that we said before.

[jebofponderworthy]

Thought conceivably it might help: I am running the UTMStack stock Ubuntu ISO as a ProxMox virtual guest. Nothing unusual though, I don't think.

[bremic9188]

I am having same issue. Looking at application logs, it looks like it's related to not being able to find the utm-geoip index.

UtmVisualizationResource.run: ResponseParserForCoordinateMapChart.parse: IpInfoServicegetIpV4Info: ElasticsearchService.search: OpenSearch.search: Request failed: [index_not_found_exception] no such index [.utm-geoip]

[c3s4rfred]

This error comes because during to network issues or installations without the required system requirements, the geoip index is not generated, then the visualization fails. We are testing ways to recreate the index without have to reinstall the instance, we will let you know.

Best regards