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added initial GH template drafts - connect ExpressGateway#380 (ExpressGateway#397)
* added initial GH template drafts
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.github/ISSUE_TEMPLATE.md

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### Entering Issues
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For enhancements or feature requests, do no enter an issue here, instead please use the [Express Gateway Feathub](https://feathub.com/ExpressGateway/express-gateway), this helps the team prioritize and allows upvoting for everyone.
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For all other issues:
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- [ ] please choose a label: `Question` or `Bug`
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- [ ] for `Bug`(s) please include steps to reproduce and any supporting info that might be helpful e.g. `gateway.config.yml`
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For `Question`(s) please consider using the [Express Gateway Gitter](https://gitter.im/ExpressGateway/express-gateway) for a real time response instead.

.github/PULL_REQUEST_TEMPLATE.md

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### Submitting Pull Requests
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We use [Waffle.io](https://waffle.io/ExpressGateway/express-gateway) to track work on the task board. Waffle uses keywords just like Github.
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Please see the checklist below and thanks again for your contribution!
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- [ ] please use "Connect #<Github Issue>" anywhere within the description
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- example) "fixes bug with OAuth2 - connect #345"
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- [ ] branch naming prefix:
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- bugfix/branch-name (for bugs)
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- feature/branch-name (for features/enhancments)
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- doc/branch-name (for docs)
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- [ ] tests
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- [ ] build passes
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- [ ] squash commits and/or rebase

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