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Interface doesn't display on my site #39637

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ChaoticClayton opened this issue Feb 17, 2025 · 5 comments
Open
1 of 5 tasks

Interface doesn't display on my site #39637

ChaoticClayton opened this issue Feb 17, 2025 · 5 comments
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Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p3 Indicates original Magento version for the Issue report.

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@ChaoticClayton
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ChaoticClayton commented Feb 17, 2025

Preconditions and environment

  • Magento version 2.4.7-p3
    -I have a site on directnic.com. I have installed Magento. I'm new and certainly don't know what I'm doing, but I can't make heads or tails of the dashboard as it renders. Does anyone else have this issue or can someone point me in a direction to fix it? I've tried resetting cookies, deleting browser history, temp files, yada yada.

Image

Steps to reproduce

I go to my admin and get this screen. User name and password are fine.
Image

Expected result

I expected to see the Magento dashboard

Actual result

See first picture

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Feb 17, 2025

Hi @ChaoticClayton. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


Join Magento Community Engineering Slack and ask your questions in #github channel.
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@engcom-Delta engcom-Delta self-assigned this Feb 18, 2025
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m2-assistant bot commented Feb 18, 2025

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • 5. Add label Issue: Confirmed once verification is complete.
  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@engcom-Delta
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Hi @ChaoticClayton ,

Thanks for your reporting and collaboration.
We have tried to reproduce the issue again in Latest 2.4-develop instance and we are not able to reproduce the issue.Kindly refer the screenshot.

Steps to reproduce

  1. Install Magento
  2. Access frontend and admin
  3. Observe page looks broken.

Image

  1. Run static command - bin/magento setup:static-content:deploy -f
  2. Refresh Frontend and Admin.
  3. Observe application is displaying as expected

Image

Can you please re-verify and confirm.

Thanks.

@engcom-Delta engcom-Delta added Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p3 Indicates original Magento version for the Issue report. labels Feb 18, 2025
@github-project-automation github-project-automation bot moved this to Ready for Confirmation in Issue Confirmation and Triage Board Feb 18, 2025
@engcom-Delta engcom-Delta moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Feb 18, 2025
@ivan-ursta
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@magento add to contributors team

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m2-assistant bot commented Feb 19, 2025

Hi @ivan-ursta! 👋
Thank you for joining. Please accept team invitation 👉 here 👈 and add your comment one more time.

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Labels
Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p3 Indicates original Magento version for the Issue report.
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