From 816850085569d59b7b139db7b03b01cd157064f1 Mon Sep 17 00:00:00 2001 From: SangeetaMishr <143380171+SangeetaMishr@users.noreply.github.com> Date: Fri, 14 Jun 2024 08:25:51 +0530 Subject: [PATCH] Update 12. Contact Profile & History.md (#171) added description and image --- .../10. Others/12. Contact Profile & History.md | 12 ++++++++++++ 1 file changed, 12 insertions(+) diff --git a/docs/3. Product Features/10. Others/12. Contact Profile & History.md b/docs/3. Product Features/10. Others/12. Contact Profile & History.md index 28a403d04..c37fe985a 100644 --- a/docs/3. Product Features/10. Others/12. Contact Profile & History.md +++ b/docs/3. Product Features/10. Others/12. Contact Profile & History.md @@ -133,6 +133,18 @@ It has been observed in some cases, beneficiaries have one phone number and ther In Glific we have introduced a multiple profile feature, which will help more than one person to create their profiles and use the chatbot to access the information with one phone number. +image + +Profiles are like contacts, where contact fields are saved as key-value pairs in JSON format. + +A contact can have multiple profiles, but only one profile can be active at a time. + +When the active profile for a contact changes, the fields in the profile are swapped with the contact fields. + +At the flow level, the contact fields will be replaced with the values from the active profile's fields. + +Profiles are synced to BigQuery in a separate table called "profiles." + Below are the steps on how to implement multiple profile features in your flow. ## Advanced Feature Webinar