diff --git a/docs/3. Product Features/01. Chats.md b/docs/3. Product Features/01. Chats.md
index 47487be7f..139c5ce14 100644
--- a/docs/3. Product Features/01. Chats.md
+++ b/docs/3. Product Features/01. Chats.md
@@ -10,14 +10,13 @@
**Contacts**: On the right side, there is a section titled 'Contacts' listing different contacts who have been interacted.
-The 1st highlighted part in the image
enables you to search conversations by name, keyword, label, staff, collection name, and date range. This feature helps streamline your search process and refine results based on specific criteria.
+The 1st highlighted part in the image enables you to search conversations by name, keyword, label, staff, collection name, and date range. This feature helps streamline your search process and refine results based on specific criteria.
-The second highlighted part in the image
- provides insights into the status of contacts, indicating the number who have opted in, opted out, and other relevant metrics.
+The second highlighted part in the image provides insights into the status of contacts, indicating the number who have opted in, opted out, and other relevant metrics.
All - Shows all contacts.
Not Replied - Shows contacts list whose messages were read but not replied to yet.