diff --git a/docs/6. FAQ/12. Format the text in messages..md b/docs/6. FAQ/12. Format the text in messages..md
index 3d5ef1137..433eae309 100644
--- a/docs/6. FAQ/12. Format the text in messages..md	
+++ b/docs/6. FAQ/12. Format the text in messages..md	
@@ -2,13 +2,13 @@ Basic WhatsApp text formatting option are available in flow editor. Refer [this
 
 ## Text Formatting
 
-1 . User ***** to make the text bold. - ***Bold***
+1 . Place two asterisks before and after the text to make the text bold. Example: ** text **  **Bold**
 
-2 . User **_** to make the text italic. **_Italic_**
+2 . Place one underscore before and after the text to make the text italic. Example: _ text _ **_Italic_**
 
-3 **** . **** User **~** to strikethrough the text .**~strikethrough~**
+3 . Place one (~) tilde before and after the text to apply a strikethrough effect to text. Example: ~ text ~  **~Strikethrough~**
 
-4 . Use **'''**  for monospace-  **'''monospace'''**
+4 . Place one (``) backtick before and after the text to apply for monospace. Example: ` text `
 
 ![image](https://user-images.githubusercontent.com/32592458/220825997-0e940f0f-2ca9-43b7-949a-0a53ee7f6fa5.png)