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The Open Organization Workbook Table of Contents

Front Matter

  • Preface—Bryan Behrenshausen
  • Introduction—Jim Whitehurst

Getting Started

  • The Open Organization Definition—The Open Organization Ambassadors
  • The Open Organization Maturity Model—The Open Organization Ambassadors
  • Enacting change management at scale—Jen Kelchner and Sam Knuth

Unit 1: Transparency

  • Introduction: What is transparency and why is it important?—Phil Foster
  • Case study: Buffer (topic TBD)—Hailley Griffis
  • Case study: Harvard University Dataverse project (running a project transaprently for better research outcomes)—Philip Durbin
  • Case study: Autodesk (dismantling silos through chat transparency)—Guy Martin
  • Exercise:
  • Exercise:

Unit 2: Inclusivity

  • Introduction: What is inclusivity and why is it important?—Flavio Percoco Premoli
  • Case study: Red Hat (creating an inclusive meritocracy)—DeLisa Alexander
  • Case study: Mozilla (initiating diversity and inclusion research)—Emma Irwin
  • Case study:
  • Exercise: Creating your Bias Defense Checklist—Yev Bronshteyn
  • Exercise: Surfacing power relations through a privilege walk—Laura Hilliger

Unit 3: Adaptability

  • Introduction:
  • Case study: Red Hat and Accenture (adaptable approaches to consulting)—Dereck Vanlandingham
  • Case study: Discourse (better feedback through complaint-driven development)—Erlend Sogge Heggen
  • Case study:
  • Exercise: Discovering adaptability profiles—Jen Kelchner
  • Exercise:

Unit 4: Collaboration

  • Introduction:
  • Case study: Enhancing collaboration with agile methods—Jimmy Sjölund
  • Case study: metasfresh (Shaping open leaders through Fit4Leadership program)—Mark Krake
  • Case study: Yahoo! (Building an internal collaboration platform)—Gil Yehuda
  • Case study:
  • Exercise: Identifying indicators of effective collaboration—Ron McFarland
  • Exercise: Fostering healthy debate—Rebecca Fernandez
  • Exercise:

Unit 5: Community

  • Introduction: What is community and why is it important?—Heidi Hess von Ludewig
  • Case study: Slalom (scaling open culture while growing)—Jen Kelchner
  • Case study: Roam (creating community through co-working)—Jen Kelchner
  • Case study: Dell EMC (changing customer perceptions through community engagement)—Jonas Rosland
  • Case study:
  • Exercise: Buidling an effective mentoring network—Michael Costello
  • Exercise: