Use cases for nonprofit and higher education process automation
Richard Booth
Frazer Lewis
Too many opportunities for process automation are missed as they're deemed too expensive to consider or time consuming to complete.
In some cases, process improvement is attempted but only serves to push the bottleneck somewhere else. In other cases, organisations don't know where to start looking at process automation. With many Salesforce technology options to choose from, and so many processes in play, a set of 'starter for ten' process ideas and automation options.
- GitHub docs (business areas and use cases)
- Diagramming solutions
- Business Areas - https://github.com/SFDO-Sprint-2019-Amsterdam/Automation-Library/blob/master/Documentation/Business%20Areas.md
- Potential Tasks Required - https://github.com/SFDO-Sprint-2019-Amsterdam/Automation-Library/blob/master/Documentation/Potential%20Tasks.md
- Expansion of business areas and use cases
- Identify existing collateral and link