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[Problem/Bug]: PDF : Bad print quality, looking like a draft print (fuzzy / blurry ) #5116

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erSitzt opened this issue Feb 19, 2025 · 1 comment
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bug Something isn't working

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@erSitzt
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erSitzt commented Feb 19, 2025

What happened?

Hi,

not sure if this is the correct repo for this, but...

Ever since we use Edge with the builtin pdf viewer, prints are looking like low quality draft prints. Fuzzy/Blurry edges, gray looking text for fine fonts.
Open the documents in Adobe or some other PDF App and the print is clean, nothing blurry.

I found multiple issues with similar descriptions, but no solution or explanation why this is happening.
Printer settings do not change the result, i can even bring up the OS dialog and set every to a higher DPI and/or change other settings to no avail.

I have kept the documents in the printer queue and checked the settings of both documents, they are the same, but filesize does vary...

If anyone can point me to the correct place for this issue, please tell me...

Importance

Important. My app's user experience is significantly compromised.

Runtime Channel

Stable release (WebView2 Runtime)

Runtime Version

116.0.1938.69

SDK Version

No response

Framework

Other

Operating System

Windows 11

OS Version

26100.3194

Repro steps

Open PDF in the viewer and print it.

Repros in Edge Browser

Yes, issue can be reproduced in the corresponding Edge version

Regression

Don't know

Last working version (if regression)

No response

@erSitzt erSitzt added the bug Something isn't working label Feb 19, 2025
@sivMSFT
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sivMSFT commented Feb 19, 2025

Hi @erSitzt

This is not the correct repo for Edge browser. But you can follow the below steps to log your feedback. These requests go directly to our development team.

  • Click on the three dots menu button.
  • Go to Help and feedback.
  • Click on Send feedback.
  • Fill out the form.
  • Click on Send.

@sivMSFT sivMSFT closed this as completed Feb 19, 2025
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