webview2 GPU process eats 15% after sleep and makes usage unpleasant.

[prelude0000]

Taking 10's second before gui response after sleep. Killing "WebWies2 GPU process" fix situation but it must done after every sleep event.

[nishitha-burman]

Hello,

Thank you for the feedback. Can you please provide the following:

Version
SDK:
Runtime:
Framework:
OS:

Repro Steps

[LiangTheDev]

Assuming that you are using Windows Task Manager to kill the GPU process, instead of killing the process, could you try to
"Create dump file" and then share it with us? As the dump file could be large, you might want to zip it and share with some cloud drive. And if you want to share it privately, you can share it with me at lzhao@microsoft.com.
If you don't kill it, does the GPU process got terminated any way after 10s? If so, it should have been detected as a hang, and there might already be dump files captured in EBWebView\Crashpad\reports subfolder of the user data folder of the WebView. Windows Error Report events in event viewer should also have events abou the hang, if you could share the bucket id from the events, then we don't need the dumps.

[prelude0000]

I will close this one. It was fixed by updating Nvidia drivers from version 443.18 to the latest one.
Thanks for the help and sorry that I did not debug it properly before creating a ticket.

[prelude0000]

Problem come back, likely it was there whole time but i just did not notice it.

I dont know where to get all those information @nishitha-burman so i give what i can find.
msedgewebview2.exe / 108.0.1462.76 /date modified 05/01/2023 8:55
Win 11 pro, 22H2, installed 26/12/2022, osbuild 22621.1105

I also send dump file to mailto:lzhao@microsoft.com as i don't know is there some personal information included so i dont want to put it to public.

[LiangTheDev]

@prelude0000 , thanks for sending the dump file. It shows that the process is waiting on a lock from the driver, but doesn't provide the whole picture. We need your further help to further the investigation.

Could you please generate a kernel dump by following instructions at https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/generate-a-kernel-or-complete-crash-dump? Note that generating the kernel dump might reboot the machine, so be sure to safe all your data before trying to collect data. Please compress the dump file and share the link via email to me.

Some other questions:

• For "sleep", do you mean that the machine went into sleep after idle for a while, your closed the lid of the laptop, or you clicked Start -> Power -> "Sleep"?
• Before sleep, are you interacting with the Widgets app (its UI is shown)?
• After sleep, is interaction with all apps frozen or only some apps?

[prelude0000]

I will send dump file today.

1. i often use "Start -> Power -> "Sleep", it's a desktop computer

2. No, i dont use Widgets at all (I even did not know that you can do that in windows before that question)

3. It's slows down all apps, often brave browser stuck totally and i need to kill it from task manager. But it's not happen always.

4. Problem happen more often in following situation:
   4.1) put computer to sleep "Start -> Power -> "Sleep"
   4.2) disconnect USB hub (where keyboard, mouse, webcam, external speakers are connected) and connect hub to my work laptop.
   4.3) disconnect hub form work laptop and reconnect it to desktop.
   4.4) pressing power button from desktop to wake it up from the sleep.

[LiangTheDev]

@salman0ansari is it possible for you to collect a kernel dump?

[idodoron11]

Hi, why is this issue closed? I am having the same problem

[tom9011]

20% on a 4070 Ti Super without having edge open at all. (I don't use edge at all ever)

I know edge is a terrible piece of software but this is unacceptable. Am I really forced to write a program to while loop scan for this and force kill it???

[Taiiwo]

Idk who is still looking for this, but for me it was Zoom. Close it from the system tray.