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agopian-armand-resume-sales.tex
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%-------------------------
% Resume in Latex
% Author: Jake Gutierrez
% Based off of: https://github.com/sb2nov/resume
% License: MIT
%------------------------
\documentclass[letterpaper,11pt]{article}
\usepackage{latexsym}
\usepackage[empty]{fullpage}
\usepackage{titlesec}
\usepackage{marvosym}
\usepackage[usenames,dvipsnames]{color}
\usepackage{verbatim}
\usepackage{enumitem}
\usepackage[hidelinks]{hyperref}
\usepackage{fancyhdr}
\usepackage[english]{babel}
\usepackage{tabularx}
\input{glyphtounicode}
\usepackage{multicol}
%----------FONT OPTIONS----------
% sans-serif
% \usepackage[sfdefault]{FiraSans}
% \usepackage[sfdefault]{roboto}
% \usepackage[sfdefault]{noto-sans}
% \usepackage[default]{sourcesanspro}
% serif
% \usepackage{CormorantGaramond}
% \usepackage{charter}
\pagestyle{fancy}
\fancyhf{} % clear all header and footer fields
\fancyfoot{}
\renewcommand{\headrulewidth}{0pt}
\renewcommand{\footrulewidth}{0pt}
% Adjust margins
\addtolength{\oddsidemargin}{-0.5in}
\addtolength{\evensidemargin}{-0.5in}
\addtolength{\textwidth}{1in}
\addtolength{\topmargin}{-.5in}
\addtolength{\textheight}{1.0in}
\urlstyle{same}
\raggedbottom
\raggedright
\setlength{\tabcolsep}{0in}
% Sections formatting
\titleformat{\section}{
\vspace{-4pt}\scshape\raggedright\large
}{}{0em}{}[\color{black}\titlerule \vspace{-5pt}]
% Ensure that generated pdf is machine readable/ATS parsable
\pdfgentounicode=1
%-------------------------
% Custom commands
\newcommand{\resumeItem}[1]{
\item\small{
{#1 \vspace{-2pt}}
}
}
\newcommand{\resumeSubheading}[4]{
\vspace{-2pt}\item
\begin{tabular*}{0.97\textwidth}[t]{l@{\extracolsep{\fill}}r}
\textbf{#1} & #2 \\
\textit{\small#3} & \textit{\small #4} \\
\end{tabular*}\vspace{-7pt}
}
\newcommand{\resumeSubSubheading}[2]{
\item
\begin{tabular*}{0.97\textwidth}{l@{\extracolsep{\fill}}r}
\textit{\small#1} & \textit{\small #2} \\
\end{tabular*}\vspace{-7pt}
}
\newcommand{\resumeProjectHeading}[2]{
\item
\begin{tabular*}{0.97\textwidth}{l@{\extracolsep{\fill}}r}
\small#1 & #2 \\
\end{tabular*}\vspace{-7pt}
}
\newcommand{\resumeSubItem}[1]{\resumeItem{#1}\vspace{-4pt}}
\renewcommand\labelitemii{$\vcenter{\hbox{\tiny$\bullet$}}$}
\newcommand{\resumeSubHeadingListStart}{\begin{itemize}[leftmargin=0.15in, label={}]}
\newcommand{\resumeSubHeadingListEnd}{\end{itemize}}
\newcommand{\resumeItemListStart}{\begin{itemize}}
\newcommand{\resumeItemListEnd}{\end{itemize}\vspace{-5pt}}
%-------------------------------------------
%%%%%% RESUME STARTS HERE %%%%%%%%%%%%%%%%%%%%%%%%%%%%
\begin{document}
%----------HEADING----------
% \begin{tabular*}{\textwidth}{l@{\extracolsep{\fill}}r}
% \textbf{\href{http://sourabhbajaj.com/}{\Large Sourabh Bajaj}} & Email : \href{mailto:sourabh@sourabhbajaj.com}{sourabh@sourabhbajaj.com}\\
% \href{http://sourabhbajaj.com/}{http://www.sourabhbajaj.com} & Mobile : +1-123-456-7890 \\
% \end{tabular*}
\begin{center}
\textbf{\Huge \scshape Armand Agopian} \\ \vspace{1pt}
\small \href{tel:+19254370071}{925-437-0071} $|$
\href{mailto:armandagopian457@gmail.com}{\underline{armandagopian457@gmail.com}} $|$
\href{https://linkedin.com/in/armandagopian}{\underline{linkedin.com/in/armandagopian}}
\end{center}
\vspace{-0.8cm}
%-----------EDUCATION-----------
\section{Education}
\resumeSubHeadingListStart
\resumeSubheading
{University of California, Santa Cruz}{Mar 2023}
{Bachelor of Arts (B.A.), Computer Science}{Dean's Honors W23 - 3.85 GPA}
\resumeSubHeadingListEnd
%-----------EXPERIENCE-----------
\section{Experience}
\resumeSubHeadingListStart
\resumeSubheading
{Fulfillment Operations Lead}{Jun 2022 -- Sep 2022}
{Target}{}
\resumeItemListStart
\resumeItem{Directed a team of 140 employees to achieve daily operational objectives at a \$100MM, 160,000+ sqft retail store}
\resumeItem{Spearheaded digital business expansion, resulting in a 200\% increase in online sales}
\resumeItem{Developed real-time, company-wide order process dashboards, reducing guest wait times down by 250\%}
\resumeItem{Realigned all fulfillment departments under a single leadership structure, increasing team efficiency by 35\%}
\resumeItem{Collaborated with district director during store and department evaluations}
\resumeItemListEnd
\resumeSubheading
{Service \& Engagement Lead}{Dec 2020 -- Jun 2022}
{Target}{}
\resumeItemListStart
\resumeItem{Managed a team of 120 employees/leaders across the front-end departments}
\resumeItem{Acted as interim Assistant Manager, overseeing staffing, training, and performance reviews, achieving a +19 NPS}
\resumeItem{Implemented a "guest first" approach, boosting customer loyalty by 18\%}
\resumeItemListEnd
\resumeSubheading
{Specialty Sales Consultant (Tech and Beauty)}{May 2019 -- Dec 2020}
{Target}{}
\resumeItemListStart
\resumeItem{Led tech and beauty teams of 15 to achieve 77\% YoY growth}
\resumeItem{Conducted technology trend analysis to provide personalized guest solutions and build trust}
\resumeItem{Collaborated with vendors to plan and execute annual product transitions}
\resumeItem{Streamlined stockroom operations, increasing productivity and location accuracy by 20\%}
\resumeItem{Implemented anti-theft measures, reducing department theft by \$50k}
\resumeItemListEnd
% -----------Multiple Positions Heading-----------
% \resumeSubSubheading
% {Software Engineer I}{Oct 2014 - Sep 2016}
% \resumeItemListStart
% \resumeItem{Apache Beam}
% {Apache Beam is a unified model for defining both batch and streaming data-parallel processing pipelines}
% \resumeItemListEnd
% \resumeSubHeadingListEnd
%-------------------------------------------
\resumeSubHeadingListEnd
\section{Projects}
\resumeSubHeadingListStart
\resumeProjectHeading
{\textbf{WeatherML} $|$ \emph{Machine Learning, BigQuery, Express, Twilio}}{}
\resumeItemListStart
\resumeItem{Developed on-demand, hyperlocal, long-term weather prediction models using user-provided SMS}
\resumeItem{Processed location details with Google BigQuery and NOAA data to create Time Series models}
\resumeItem{Generalized models within S2 geocells, cached to reduce computation costs}
\resumeItemListEnd
\resumeProjectHeading
{\textbf{Yumbai - Online Marketplace} $|$ \emph{Typescript, Next.js, GraphQL, GitHub Actions, TypeGraphQL, SwiftUI}}{}
\resumeItemListStart
\resumeItem{Led a team of 5 developers to create an e-commerce platform using agile principles and microservices}
\resumeItem{Built a GraphQL API for CRUD, live chat, image upload to AWS S3, moderating, filtering, and sales statistics}
\resumeItem{Implemented SSO support with salted \& hashed authentication for different user/admin roles}
\resumeItem{Built a SwiftUI client for user-facing features using Test Driven Development and MVVM architecture}
\resumeItemListEnd
\resumeProjectHeading
{\textbf{FIRST Robotics Competition - Founder, Captain, Mentor} $|$ \emph{Java, OpenCV}}{2016 - 2019}
\resumeItemListStart
\resumeItem{Founded a team of 40 students to design a 135-lb robot in 6 weeks for annual FRC objectives at UC Davis}
\resumeItem{Developed autonomous algorithms in Java and OpenCV for gameplay tasks}
\resumeItem{Designed robots with tank drive platforms, CNC-milled parts, and 3D-printed spares}
\resumeItem{Implemented team collaboration tools: GSuite, Slack, and GitHub}
\resumeItem{Secured team sponsorships from Google and Apple}
\resumeItemListEnd
\resumeProjectHeading
{\textbf{Homelab} $|$ \emph{Proxmox, Kubernetes, Traefik, Docker, Raspberry PI, }}{}
\resumeItemListStart
\resumeItem{Created a 4-node K3s cluster using Proxmox with public HTTPS access}
\resumeItem{Maintained a Cisco router and wired ethernet throughout the house for multi-AP coverage}
\resumeItem{Docker services including Tesla Dashcam, Grafana, Plex, Gitlab, Factorio, and Minecraft}
\resumeItem{Set up a 10-3D printer farm with remote monitoring, automated networking, and load balancing}
\resumeItemListEnd
\resumeSubHeadingListEnd
%-----------PROGRAMMING SKILLS-----------
\section{Technical Skills}
\begin{itemize}[leftmargin=0.15in, label={}]
\small{\item{
\textbf{Languages}{: Java, Kotlin, Swift, JavaScript, TypeScript, Python, C/C++, SQL (Postgres), MongoDB, HTML/CSS} \\
\textbf{Frameworks}{: React, Next.js, Node.js, Express, Jest, MaterialUI, GraphQL, REST, Compose, SwiftUI, React Native} \\
\textbf{DevOps}{: Docker, Kubernetes, Proxmox, Traefik, Cisco, AWS, Google Cloud Platform, Github Actions CI} \\
\textbf{Leadership}{: Organization, Time Management, Communication, Conflict Resolution, Teamwork, Problem Solving}
}}
\end{itemize}
%-------------------------------------------
\end{document}